
I am passionate about helping care providers deliver the best quality and most sustainable care services possible. The better we do, the happier and safer people are. Caremor Consultancy is the product of over 10 years of senior management experience in adult care services, and as many years again in health & social care, education and compliance. - Dean Morley (Owner and founder)

The advice and support I offer is based on real-life experiences of managing high-quality, successful care services; as well as supporting struggling providers with challenging local authority contracts. There's no judgement, just a problem that needs a solution.

Protecting you and your data is of upmost importance. I also believe in being up front and honest about challenges. There's an awful lot of problems I have professionally encountered in care, and countless solutions I have helped teams to find. The advice you receive from me isn't theoretical, it's based on real experience, successes and mistakes.

We can expertly analyse your business to identify areas of improvement and develop a tailored plan to unlock your full potential. I will help you optimise your operations, streamline your processes, and increase profitability.

We know how valuable your management and support team members are. Have they been taught how to recognise capability versus commitment? Do they know how to drive sales, handle enquiries, deliver effective performance management or provide expert complaint handling? We have a range of courses specifically designed for each role.

Receive a comprehensive audit of your customer, staff and office files. Everything from care plans and risk assessments to HR files and business continuity plans. Or how about a mock CQC inspection? An impartial, informal rating of your service with an action plan to prepare for the real thing.

With private enquiry conversions at well over 80% over a 10-year period, we can give you a boost to sales through our initial consultations. You'll receive a comprehensive care plan, either in our template or your own. We can also provide a mystery shopper experience with feedback and sentiment reports.

We know how important those key people are in your business. We can help you find and onboarding the right people with the right skills; people who will enhance your services and build a deserved reputation for high quality care.

Need help managing complex complaints or safeguarding investigations? We've been there and are adept at protect and prevent solutions. Need help with embedding more robust governance systems? We can offer expert and experienced support.